A virtual local number (e.g. an 02, 03, 07, or 08 area code) gives a business a genuine local presence in a city or region it wants to be visible in, even without a physical office there. Calls to that number route through to wherever the team is actually based and answering from.
This suits businesses expanding into a new region, running location-specific marketing or Google Business listings, or simply wanting a recognisably local number rather than a mobile or interstate one on their website and ads.
Setting one up is simple: choose the area code or codes you want a presence in, and we provision the number against your existing VOIP24 account – there’s no new hardware, no change to numbers you already use, and no need for a lease or a physical address in that area. Most businesses have a new local number live and routing within a day or two.
A common pattern is running several local numbers side by side – one for each city a business advertises in – all pointing back to the same reception team or call queue. Call reporting still tracks each number separately, so you can see which region is actually generating enquiries without running separate phone systems or separate reception for each one.
For example, a Melbourne-based trades supplier expanding into Brisbane and Perth can add a 07 and an 08 number without opening an office in either city. Local customers see a local number on Google and in ads, calls land with the same Melbourne team, and nothing changes operationally beyond adding the two new numbers to the routing.
Because it’s a VOIP24 number rather than a separate service, it shows up in the same call reporting and billing as the rest of your phone system – no separate invoice to reconcile, no separate login for staff, and no limit beyond the number of area codes you actually want a presence in.