Business Phone Systems
When Your VoIP Provider Puts You on Hold for Hours
When something goes wrong with a business phone line, how quickly a provider answers matters almost as much as how quickly they fix it — a call that sits in…
Moving Offices? Check This Before You Relocate Your Business Phone Line
One business was quoted 21 days to restore phone service after relocating. What to check before you move so your phone line isn’t the delay.
Telcos Are Automating Compensation for Delayed Repairs — What It Means for Your Business
A major telco is now automating Customer Service Guarantee compensation for delayed repairs. What Australian businesses should know about their rights.