Local, 13/1300 & 1800 Numbers

A local presence in any city, or a national 13, 1300, or 1800 number that routes calls wherever your team actually is.

A local geographic number (e.g. an 02, 03, 07, or 08 number) gives a business a presence in a specific city or region without needing an office there – calls simply route through to wherever your team is actually answering from, whether that’s a home office, a different state, or your main location.

This makes a local number popular with businesses expanding into a new region, running a remote or distributed team, or wanting a familiar area code on local marketing and signage before committing to a physical office there. Numbers in multiple area codes can run side by side on the same VOIP24 account, each routed independently.

Looking for a single national number instead of a local area code? See our dedicated 1300 & 1800 Numbers page for memorable, Australia-wide numbers that route to your team from anywhere in the country.

Key features

  • Local numbers for any Australian area code
  • 1300 and 1800 numbers with flexible call-flow routing
  • Route by time of day, caller region, or team availability
  • Numbers can be added without changing your existing phone system

Frequently asked questions

Can I get a local number for an area where I don't have an office?

Yes. A local number gives your business a presence in any Australian area code you choose, even if you're not physically located there, which is popular with businesses expanding into new regions or testing a new market.

Can a local number ring through to my mobile?

Yes, calls to your local number can be forwarded to any mobile, landline, or VOIP24 extension you choose, and this can be changed at any time from your online dashboard without needing to contact support.

Can I change the area code on my number later if my business moves?

You can add additional local numbers in new area codes at any time, and redirect or retire old ones as needed, so your number setup can grow and change along with your business.