Terms & Conditions

These Terms & Conditions govern the use of services provided by VOIP24 (ABN 20 622 266 102). By engaging our services, you agree to the terms outlined below.

Services
VOIP24 provides business VOIP phone systems, SIP trunking, number services, and related telecommunications products as described on this website or in a specific quote.

Account obligations
Customers are responsible for providing accurate account and contact information, and for the appropriate use of services and equipment provided.

Billing
Fees are billed as set out in your specific service agreement or quote. Continued use of the service constitutes acceptance of the applicable charges.

Service availability
While we aim for high service reliability, VOIP services depend in part on your internet connection and other third-party infrastructure outside our direct control.

Cancellation
Cancellation terms depend on your specific agreement; contact us to discuss cancelling or changing a service.

Limitation of liability
To the extent permitted by law, VOIP24 is not liable for indirect or consequential loss arising from use of our services.

Changes to these terms
These terms may be updated from time to time; the current version will always be available on this page.

This page is a starting template and should be reviewed by a qualified professional before publishing, to confirm it reflects your actual service agreements and complies with applicable Australian Consumer Law and telecommunications regulations.